Comcast Just Gave Me $108 in Discounts

May 7th, 2007

Last week, inspired by My Money Blog’s success at lowering his Comcast rates and the arrival of an ad from Qwest, I called Comcast to try to get a discount on my own TV and internet subscriptions.

Attempt #1: Armed with the Qwest ad, I called Comcast customer service at around dinner time. I was on hold for over an hour (luckily I have speaker phone). I hung up in disgust.

Attempt #2: I called again the next day at around 10 pm Pacific time. A customer service rep picked up immediately. I said that I had received an ad from Qwest offering DSL for $26.99, and I asked whether Comcast could price match. The rep said no, but offered to lower my internet bill by $13 for the next 6 months. I took it. Then I asked whether there were any discounts on cable TV. The rep offered $10 off for 3 months. I accepted that too.

All in all, I will save $108 over the next 6 months!

I highly recommend asking your internet/cable provider for a discount. Once I actually got a live body, the call was easy and fast.

I also highly recommend calling during non-peak hours.

Thank you to My Money Blog for inspiring me to do this and many other great money-saving ideas over the years.